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Shipping Policy

Our shipments are spread all over the world. Just buy and enjoy our quality service, we deliver directly to your door.

We deliver to the following countries:


Albania
Argentina
Australia
Austria
Bahamas
Bahrain
Barbados
Belgium
Brazil
Bulgaria
Canada
Chile
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Egypt
Estonia
Finland
France
Germany
Greece
Guam
Guatemala
Honduras
Hungary
Iceland
India
Indonesia
Iran
Ireland
Israel
Italy
Jamaica
Japan
Kuwait
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Netherlands
New Zealand
Norway
Oman
Pakistan
Panama
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Saudi Arabia
Serbia
Singapore
Slovak Republic
Slovenia
South Africa
South Korea
Spain
Sri Lanka
Sweden
Switzerland
Thailand
Turkey
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Virgin Islands (U.S.)


                                                                                              

1.Processing time

In this section, we ask for quality control for 1-2 business days and arrange for proper shipping. After the package is shipped, we will send you an email with the delivery information.


2.Shipping method

Standard

Fee: $15 for all orders under $400 | Complimentary for orders $400 and above

  • Delivery Timing: 3-7 business days

Express

Fee: $35 for all orders

  • Delivery Timing: 2-5 business days



Return Policy

1.Return product definition

When customers complete purchases through product consultation or directly on the relevant platform of the mall, we will assist them in obtaining technical support or commodity consultation services for the goods or products purchased. However, in some cases, the customer's dissatisfaction with a product may be completely beyond our control, in which case it may be treated as a return, if the customer requests a return and meets the specifications of the return policy of the mall, consumption The amount will be refunded to the customer.


2.Refund policy

According to the "Consumer Rights Protection Law", online shopping consumers are considered to be hesitant within 30 days from the date of receipt of the goods, please return according to our application to ensure your rights. After receiving your return request, Customer Service will check it. If you meet the return conditions, please contact customer service to inform the refund process. Description of the return policy:


  ■When returning some physical goods, we will bear the shipping costs incurred for delivery and return. 


  For taxes on physical goods due to cross-border sales, we will refund the amount of the merchandise tax paid when you apply for a return.


3.Return procedure

The consumer requests a return within 30 days. Please follow the customer service center to submit an application. The form must fill in the purchaser's last name, name, phone number, E-mail address and the name of the purchased product and the reason for the return. We will review the case after receiving the application. After the review, the E-Mail will reply and notify the consumer to complete the return administrative process. After the completion, the refund will usually be completed within 3 working days.


4.Abuse of return policy

If the customer is too dense, frequent or repeated return, the mall will prohibit the account from purchasing the right to purchase the goods as appropriate.